ART - Audio Response Teller

Getting Started With ART (Automated Response Teller)

  1. In order to utilize ART you will need to set up a pin number.
    1. Call (651) 209 – 1116
    2. Enter your 5 digit member number followed by the “#” key
    3. When prompted to enter the access code, enter the last 4 digits of your social security number
    4. Immediately, change your personal identification number by:
      1. Typing 07 for the Other Options Menu
      2. Type 08 to Change Your Personal Identification Number
      3. When prompted, enter a new personal identification number followed by the “#” key
        1. Your personal identification number can be 4 to 10 digits but cannot start with a 0 (zero)
      4. Confirm your new personal identification number by pressing 1 or press 2 to select a different number
      5. Once you have confirmed your personal identification number you may begin using ART.

ART Menu Selection

01 Transaction Menu
01 Share to Share Transfer
02 Share to Loan Transfer
05 Check Withdrawal
06 Cross Member Transfer
07 Cross Member Payment to Loan
## Main Menu
99 Repeat Your Options
02 Balance Inquiry Menu
01 Share Draft Account Balance
02 Share Account Balance
03 Loan Balance
04 Certificate Balance
05 IRA Balance
## Main Menu
99 Repeat Your Options
03 Draft Inquiry Menu
01 Drafts Cleared by Date Cleared
02 Last Draft Deposit
03 Drafts Cleared by Draft Number
## Main Menu
99 Repeat Your Options
04 History Menu
01 Share Draft Deposits
02 Share Account Deposits
03 Share Account Withdrawals
04 ATM Transactions
05 ACH Deposits
06 ACH Withdrawals
07 Payroll Deposits
## Main Menu
99 Repeat Your Options
05 Dividend and Interest Menu
01 YTD Share Dividends Paid
02 YTD Loan Interest Paid
03 Prior Year Share Dividends Paid
04 Prior Year Loan Interest Paid
05 Last Share Dividend Paid
## Main Menu
99 Repeat Your Options
06 Rates and Service Hours Menu
01 Lobby and Loan Hours
03 Voice Reponse Hours
04 Loan Rates
05 Share Account Rates
06 Draft Account Rates
07 Certificate and IRA Rates
## Main Menu
99 Repeat Your Options
07 Other Options Menu
01 Calculate Loan Payoff Amount
02 Loan Amortization
01 Calculate Payment Amount
02 Calculate Amount You Can Borrow Based on a Payment Amount
05 Marketing Information
07 Current Date and Time
08 Change Your PIN
## Main Menu
99 Repeat Your Options